Jess Osborn

Jess Osborn

Director of Customer Success
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Stages covered by Jess

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About this Speaker

Jess has experience when it comes to passionately building and developing global teams that deliver exceptional business outcomes with a high degree of integrity.  Furthermore, she has coached over 20 team members into leadership and cross-functional roles aligned to their career goals. And received numerous awards for company culture leadership as well as exceeding net and gross retention with multi-million dollar account portfolios of SaaS clients. When it comes to improving customer journeys, lifecycle management processes and product development with customer feedback and data Jess is an expert.

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